SHIPPING POLICY

WORLDWIDE SHIPPING

We offer worldwide shipping from our warehouse in Spain and make use of UPS for all locations.

 

SHIPPING COSTS

  • Delivery to European Union.

Free standard delivery for all the countries inside the European Union. All shipping cost and taxes are included in your final purchase price. 

  • Delivery to the rest of the world.

For all the countries outside the European Union, orders are shipped on a DAP (Delivery At Place) basis. Therefore, we will assume the shipping cost but import duties and taxes are not included in your final purchase price.

Customers will be responsible for any customs fees, import duties, or local taxes that may apply at destination upon delivery. Unfortunately we are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country to which the order is shipped.

Customers may also assume full responsibility for all postal charges, return shipment costs, customs fees, and handling charges if they decline to accept a parcel due to import duties or taxes.

 

DELIVERY TIMES

Orders are prepared once payment has been confirmed and within the following hours: Monday to Friday from 9:00am to 3:00pm. Orders made outside these hours are processed the next working day. No shipments are made on Saturdays, Sundays or any public holidays.

Once the order is placed, an email will be sent to confirm the purchase. When the order ships, an email will be sent to you including the tracking number. All orders are fully traceable through ups.com.

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.

 

Country Delivery time
Spain 1 - 3 business days
Europe 3 - 5 business days
World 5 - 8 business days

 

 

All further questions about the Shipping Policy should be sent to us at info@theparcollection.com